Offering definition and packaging for an eLearning and software services provider
A FocusFew customer success story
About the client
- An e-learning and product engineering services company
- Founded in 1990. Headquartered in Pune, India.
- 800+ Employees
- Expertise in e-learning, DevOps, advanced testing,
- UI/UX, and product modernization
- The company wants to define and package its past body of work in cloud computing and e-learning as a service offering
Strategic marketing activities and outcomes
Market research
Explored learning management system (LMS), learning experience platform (LXP), and cloud computing domains to identify their components and common customer challenges and requirements
Service definition
Identified 4 organizational personas based on external research and internal analysis to create 4 offerings
Pitch deck
Created a pitch deck elaborating the company’s e-learning, LMS, LXP, and cloud services with success stories and key highlights
Internal analysis
Analyzed over a dozen e-learning and cloud computing projects to identify repeating patterns and value delivered
Sales enablement
Elaborated the buyer personas and created sales training material with an elevator pitch, qualifying questions, and work proof- points


